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Passengers have to reach airport 3 hours in advance for security checks. Boarding for flights begins at least 45 minutes before scheduled departure time. Online check-in is available 24 hours before flight departure.

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01 Sep, 2017 - 30 Sep, 2017

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About South African Airways (IATA Code: SA )

Flag Carrier Airline of South Africa

Founded in February 1934, South African Airways after acquisition of Union Airways by South African government. It was initially overseen and controlled by South African Railways and Harbors Administration. The airline was known by its Afrikaans name, Suid-Afrikaanse Lugdiens (SAL), which has been dropped by airline. In 1997, the airline changed its name, aircraft livery and image, and introduced online ticketing services. In 2006, the airline split from Transnet, its parent company, to operate as an independent airline. The airline owns Mango, a low-cost domestic airline, and has established links with South African Express and Airlink. It is member of Star Alliance.

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South African Airways has headquarters in Airways Park on the grounds of O.R. Tambo International Airport in Kempton Park. In partnership with SA Airlink, SA Express and its low-cost carrier, Mango, the airline serves to 56 destinations in South Africa and around the world from its Johannesburg hub. It has codeshare agreement with airlines, including Air Canada, Air China, Air Mauritius, Air New Zealand, Air Seychelles, All Nippon Airways, Asiana Airlines, Avianca Brazil, EgyptAir, Emirates, Ethiopian Airlines, Etihad Airways, Hawaiian Airlines, Jet Airways, JetBlue, LAM Mozambique Airlines, LATAM Brasil, Lufthansa, Mango, Qantas, RwandAir, Scandinavian Airlines, Singapore Airlines, Swiss International Air Lines, TAP Air Portugal, United Airlines and Virgin Australia.

Its fleet consists of 7 Airbus A319-100s, 12 Airbus A320-200s, 6 Airbus A330-200s, 5 Airbus A330-300s, 8 Airbus A340-300s, 9 Airbus A340-600s, 6 Boeing 737-800s and 2 Boeing 737-300Fs.

South African Airways Baggage Allowance Policy

  1. Carry-on Baggage

Cabin baggage allowance depends on travel class:

  • Economy Class: 1 piece exceeding no more than 8 KG and maximum dimensions per piece should be 56CM (L), 36 CM (W) and 23 CM (H). Apart from this, guests can carry 1 small handbag or small laptop.
  • Business Class: 2 pieces exceeding no more than 8 KG and maximum dimensions per piece should be 56CM (L), 36 CM (W) and 23 CM (H). Additionally, guests can carry 1 small handbag or small laptop.

 

  1. Checked-in baggage

South African Airways assesses baggage by number of pieces rather than their weight. The standard free baggage allowance is:

  • Economy Class: 1 piece not exceeding 23 KG and dimensions should 158 CM
  • Business Class: 2 pieces not exceeding 32 KG per piece and dimensions should 158 CM
[+more]

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Except service dogs, pets cannot be carried in the passenger cabin. Service dogs are carried free of cost. It is responsibility of owner to ensure that pets are properly crated and has valid health and vaccination certificates.

Inflight services

  1. Inflight Meal

South African Airways provide signature dishes onboard that could be served with pride. All meals, snacks and beverages are complimentary and included in ticket price. Passengers can choose to order from special meal menu such as vegan or nut-free, gluten-free, and more. Guests have to order special meal no less than 48 hours before departure time.

  1. Inflight Entertainment

South African Airways make sure that guests are not bored so on demand inflight entertainment system is provided. There are more than 100 movies to enjoy, 100 TV features including comedy, series and kids programming. Additionally, there are 15 games, 170 audio albums and 14 radio channels.

  1. Inflight magazine

SAA provides award-winning inflight magazine Sawubona, which covers range of travel stories, places to visit, upcoming events and business news.

  1. Duty free shopping

Guests can order duty free products from comfort of their sofa and select from gadgets, accessories, fragrance, liquor, sunglasses and other luxury items. You can place order at least 3 days prior to flight departure and have them delivered to seat on your flight.  

Unaccompanied Minor service is mandatory for children aged 5-11 years old traveling alone. Child must be escorted to airport and checked-in by responsible adult, and received at destination by an authorized adult. Reservations of unaccompanied minors cannot be booked online so please contact SAA office or call on official number 861606606 (for South Africa).

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Customer Review by Janie C

Wonderful Experience in the sky

10 May, 2017 | by Janie C

Our experience with United was fantabulous! I felt very safe and comfortable. We flew on two different planes and I enjoyed each.

Customer Review by Lewis H

Great Airline - Comfortable plane

12 May, 2017 | by Lewis H

I have flown with United for many years, this time it was from PA to NJ - for a short flight, however the staff were friendly and the customer service was great. 

Customer Review by V. Johnson

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13 May, 2017 | by V. Johnson

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